How Customer Success Managers can change your business How do you re-model your business around CSM? And what are the common traps?
Meet the mentor | Jenny Yan, Senior Experience Designer at UniSuperHere's how Jenny went from a career as an architecture to a design strategist with a passion for user experience.
How SaaS companies changed the internetSaaS (software as a service) didn’t just change how people use the internet. It changed the fundamental relationship between businesses and customers