How to start an online business in 2021
You don’t have to do all of these to start an online business, but they’ll certainly increase your chances of success.
Craft human-centred solutions that are intuitive, user-friendly, visually appealing and address your customers' pain points.
Adopt a customer-focused approach to problem-solving by exploring creative tools such as personas, empathy mapping, and CX strategy.
Think outside the box and creatively learn how to solve the right problem the right way by putting yourself in your customers' shoes.
Adopt a user-centric approach to problem-solving, use research, prototyping, and visual elements to create experiences that delight.
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