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CX Design & Strategy

Adopt a customer-focused approach to problem-solving by exploring creative tools such as personas, empathy mapping, and CX strategy.

CX Design & Strategy courses and degrees

Postgraduate

Graduate Certificate in Customer Success Management

Duration
6-12 months

Postgraduate

Graduate Certificate in Service Design

Duration
9-12 months

Future Skills short course

Customer Experience Strategy and Design

Duration
6 weeks (5-8 hours per week)
NEXT START
All courses & degrees

Other Design study areas

Design Thinking

Think outside the box and creatively learn how to solve the right problem the right way by putting yourself in your customers' shoes.

UX & UI Design

Adopt a user-centric approach to problem-solving, use research, prototyping, and visual elements to create experiences that delight.

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