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Healthcare Design

Accelerate your career with knowledge of Australian healthcare systems and skills in human centred design. Imagine and design alternative futures for the industry, and create a prototype for the healthcare of tomorrow.


This course is part of a co-sponsorship with the CRCNA and DHCRC. To find out more and apply for the 50% co-sponsorship, click here
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Time commitment
6 weeks (6-10 hours per week) 100% online
A$ 1600 incl GST


Utilise design thinking principles to new innovative solutions to health systems, services, and patients.

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The freedom of online study


Get RMIT recognised

After completing a Future Skills course, your knowledge will be validated by Australia’s largest university.

Course Structure

Module 1

Australia’s current and future health and social care systems

  • Conceptualise Australia’s health, aged and disability care systems, including structure, stakeholders, regulations and controls
  • Explore policy settings and the public versus private mixed care model in Australia
  • Diagnose future demand and trends in services

Module 2

What is design in healthcare?

  • Explore principles and contributions of service design, systems design, facility design, and the emerging field of experience design
  • Reflect on principles of design unique to health and aged care e.g. salutogenic design
  • Explore design constraints such as legal, regulatory, ethical and security in designing innovative care models

Module 3

Human-centred care mapping

  • Identify the fundamentals of human-centred care
  • Analyse case studies in using human centred or salutoegnic design in healthcare
  • Practice problem articulation and consumer or patient journey mapping to areas of healthcare ripe for better experiences

Module 4

Real world design case studies

  • Identify case studies where design was used to reduce cost and/or improve patient outcomes.
  • Choose one area to examine more closely:
    • Chronic disease burden
    • Cloud computing power in healthcare
    • Developing markets

Module 5

Healthcare design challenge

  • Design a digitally enabled service in health, age-care or wellness based on your own articulated problem in module 3
  • Develop a service map
  • Develop a service prototype or planned product prototype

Module 6

Investment and disinvestment in healthcare design

  • Understand the costs, benefits, investments and disinvestments that exist within the healthcare system
  • Build awareness of evaluation models
  • Explore workforce implications of investment in healthcare design

Learn with Industry Experts

Get ready to meet some of the biggest names in the business

Professor Vishaal KishoreSubject matter expert

Our subject matter experts on this course include people like Professor Vishaal Kishore. Vishaal is a strategist, political economist, academic and commentator. He is a leading thinker at the boundary of the public and private, the human and the technological. Vishaal is Professor of Innovation and Public Policy at RMIT University, where he founded and leads the Health Transformation Lab and is architect of a number of applied innovation initiatives.

Michael WalshSubject matter expert

Michael Walsh currently provides strategic advisory services to large organisations with a focus on leadership, digital health, governance, strategy, planning and transformation. He was the Director-General of Queensland Health from July 2015 to September 2019 and was the chair of the Australian Health Ministers Advisory Council (AHMAC) as well as being on the Board of the Australian Digital Health Agency.

Learner success teamRMIT Online

Our learner success team are here to help you with 1:1 coaching, tips on how to successfully study online, and any questions or concerns you may have.

Why choose RMIT Online

Get a world-class education and transform your career.

Real world skills

Develop skills that have been validated by industry, while getting recognised by a world-leading university.

Industry connected

You'll gain knowledge and practical skills from renowned industry partners who are at the forefront of their field.

Flexible delivery

Advance your career while you study. RMIT Online courses let you balance work, study and life commitments.

Supported community

Be guided by a network of industry experts and peers, and supported by our dedicated success team.

Download a brochure

Register your interest to get a free course guide for Healthcare Design.

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