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Graduate Certificate in User Experience Design

Transform your career in User Experience (UX) Design by developing capabilities in design thinking, user research, prototyping, and more. Gain valuable hybrid skills that complement your UX skillset, and graduate with an industry-recognised portfolio.


Please use plan code GC208O in the application system for this program. 

Applications close

13 Dec 2022

Future intakes
Jan 2023|Apr 2023
Number of courses
12 months (9 months accelerated)

Co-created with

Program Overview

Why study User Experience Design?

The adoption and success of today’s digital products and services is heavily dependent on users’ perception of ease and quality interactions with that product or service. User Experience (UX) Design is a mindset and development process that deep-dives into users’ needs, identify pain points, and delivers iterative improvements to create delightful human-centred solutions.

So why study UX Design with us?

  • Hands-on with industry tools: Gain first-hand experience with best-practice tools including Figma that is used within the design industry.
  • Develop hybrid skills: This program is much more than UX. Lean into the future of UX Design and emerging practice through tackling additional topics such as hardware, ethical and responsible design, and DesignOps.
  • Graduate with an employer-ready portfolio: Demonstrate the knowledge gained through a real-world industry portfolio; a vital asset for any designer. Show potential employers how you think like a designer and demonstrate your abilities through a robust portfolio.

Graduates of the Graduate Certificate of User Experience Design may also be eligible for a pathway into our Graduate Diploma of Digital Product Design.

Program outcomes

  • Critique and apply appropriate research tools and methods to identify and articulate a user experience design problem for a range of stakeholders.
  • Formulate innovative design solutions which meet business needs using emerging user experience technologies and ethical design practices.
  • Communicate design outputs and ideas to stakeholders using various user experience tools, presentation formats and storytelling techniques.
  • Apply knowledge and skills in using the tools, processes and approaches to create meaningful digital interactions between a service and a user.

Why RMIT Online?


User Experience Practice and Principles

In this course, you will be introduced to the role that user experience (UX) design plays in connecting organisations to customers and users. You will learn how to evaluate and manage key elements of a user experience design project including stakeholder relationships, ethics and inclusivity, and technology considerations. You will develop an understanding of the value of user experience design to help shape project briefs, to persuade and win client work, and scope projects which achieve client objectives while representing best practice in user experience.

You will also gain an understanding of the role that UX plays across public and private sectors and be able to prioritise and align user experience projects to the requirements and constraints of those sectors.

Learning outcomes

  • Define and communicate the purpose and value of UX design to industry within individual, team, and global contexts.
  • Critically reflect on the role of user experience design practice, systems, tools, and processes to create impactful UX solutions.
  • Articulate the complexity of meeting stakeholder requirements whilst accounting for project constraints such as equitable access, inclusivity, and responsible design (ethics) to generate meaningful UX solutions.
  • Propose contextually appropriate approaches to UX challenges which shape and respond to client requirements.

User Experience Research

In this course, you will be introduced to the role research plays within the user experience domain. You will learn how to evaluate and implement research tools and activities to effectively articulate and interpret the ‘problem space’ and shape findings and insights for your client. You will develop an understanding of how research is used in competitor analysis, user interviews, observations, surveys, testing, and analytics in order to deliver a suitable user experience.

Project scoping protocols (including privacy, ethics, and data management) are reviewed to look at how to support your organisation to deliver evaluative and generative modes of research to enhance the user experience.

Learning outcomes

  • Develop and refine research briefs based on stakeholder requirements and best practice.
  • Account for ethical data collection and privacy concerns when performing user experience data research.
  • Critically analyse and determine the most suitable user research approach.
  • Conduct usability surveys, testing and ethnographic research within structured frameworks to generate findings and improved outcomes.
  • Communicate and present in-progress and final findings clearly to a client/stakeholder.

User Experience Design & Prototyping

In this course, you will develop skills in using the tools, processes, and approaches to create meaningful digital interactions between a service and a user, i.e. the user experience. This is accomplished through inclusive design practices, digital and analogue tools, and the exploration of different modalities such as voice, touch, sight, sound, and gesture.

By the end of this course, you will be able to design user experiences that are integrated with the technical ‘back end’ of a digital service, and leverage the constraints and affordances of code, information architecture, and hardware in UX design.

Learning outcomes

  • Critically evaluate existing user experiences for ethical, inclusivity and quality considerations.
  • Critically analyse how user experience design interacts with, and is constrained by, technical infrastructure, processes and platforms.
  • Identify and assess the value and appropriateness of different design tools through a user experience design project.
  • Explore and apply ways to build, iterate and maintain user experiences.
  • Integrate and apply sequences of multi-stakeholder feedback to a design project.

Option course: Future Skills

In this course, you'll choose ONE of the following three two-course combinations:

  • User Interface Design and Business Analyst Fundamentals
  • User Interface Design and Product Management Fundamentals
  • Digital Leadership and Digital Delivery with Agile


Please see program brochure for more details on these individual option courses.

Learn with industry experts

Matt Kurowski
Matt KurowskiProgram Manager, RMIT

Matt Kurowski is a senior strategic service designer across finance, fintech, and the public sector. He has expertise in strategic partnerships, organisation design, new digital product and omnichannel service development. Currently, Matt contributes to RMIT and RMIT Online’s postgraduate courses in sociotechnical business design such as service design, user experience

Student success team
Student success teamRMIT Online

Our student success team are here to help you with 1:1 coaching, tips on how to successfully study online, and any questions or concerns you may have.

Why choose RMIT Online

Get a world-class education and transform your career.

Real world skills

Develop skills that have been validated by industry, while getting credentialed by a world-leading university.

Industry connected

You'll gain knowledge and practical skills from renowned industry partners who are at the forefront of their field.

Flexible delivery

Advance your career while you study. RMIT Online courses let you balance work, study and life commitments.

Supported community

Be guided by a network of industry experts and peers, and supported by our dedicated success team.

Entry requirements

An Australian Bachelor’s degree (or equivalent overseas qualification).

If you don’t have these academic qualifications, you may be eligible for entrance into this program if you have a minimum of five years’ professional experience in innovation and start-ups, creative practice, digital design studios, human resources, business analysis, management consultancy, process analysis or other similar roles. To have your professional experience considered, you must include in your application a CV and a statement that details your experience.

English Language

You must meet the University's minimum English language requirements to be eligible for a place in this program.

If you are a local student, refer to the English requirements for postgraduate coursework programs.

If you are an international student, refer to the English requirements and equivalency information. The program requires a minimum overall score of 6.5 with no band less than 6.0 in IELTS (Academic).

Australian Student Visas

RMIT’s Online Graduate Certificate in User Experience Design does not meet Australian student visa requirements. For an Australian student visa, you must have an on-campus place in a program of study. For more details on RMIT’s on-campus programs visit


Graduates of the Graduate Certificate of User Experience Design may also be eligible for a pathway into our Graduate Diploma of Digital Product Design.


Full Fee*

3480 per course

13920 all 4 courses

Important information

Fees are indicative only and are subject to change each year.
FEE-HELP and Commonwealth Supported Places (CSP) are subject to eligibility requirements.
Plus a capped Student Services and Amenities Fee (SSAF) based on your credit point enrolment load.

Download a brochure

For a closer look at what you'll do in this program and where it can take you, fill out this form to get your free course guide

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