Levi is a Functional Consultant and part of the experienced team at Sqware Peg; a Platinum Salesforce Partner, working with Australian organisations to deliver digital transformations since 2004. Since graduating a dual Bachelor of IT and Management, he has worked on Salesforce project delivery and implementations across industries, in both the public and private sector. Levi is currently situated at Toyota, delivering quality outcomes for internal Salesforce stakeholders. He loves the challenge of aligning business objectives with system capabilities. In his spare time Levi is an avid Rock Climber and occasional Esports competitor.
Get hands-on in smart technology through a live Salesforce environment, and learn to automate your CRM journeys. Kick-start your career as a Salesforce Administrator today
- No entry prerequisites. NB: Course price includes Salesforce Administrator Certification Exam
- Time commitment
- 6 weeks (8 hours per week) 100% online
100% online, mentor supported, workplace ready
Salesforce is the number 1 CRM platform that's bringing artificial intelligence to everyone. So we thought we'd better build this course with them. Over a 6 week period, you'll learn hands-on skills in a live Salesforce environment. You will set up a whole company through Salesforce, and receive expert guidance and support from mentors at leading industry companies.
The best part? When you finish the course, you’ll have the opportunity to take the exam and become a certified Salesforce Administrator.
A recent IDC report predicted 79,000 new jobs in the Salesforce ecosystem by 2022. We call that an opportunity. This course is perfect for IT, marketing and business professionals, as well as new graduates who want to take advantage of the growing job market, whether they want the coveted Salesforce Admin badge or not.
Understand the basics of the Salesforce platform
Get practical examples of Salesforce Administrator skills
Examine Salesforce features from an end user perspective
Study data validation, debugging and app customisation
Learn to respond to common business requirements
Master the Salesforce Administrator configuration options
Get RMIT credentialed
After completing an RMIT Future Skills course, you will earn an RMIT credential which can be validated, recognised and shared on social media platforms.
Introduction to CRM
Software as a Service
Platform as a Service
Get your organisation ready for users
Set up the company profile
Enable mobile access
Set up and manage users
Mobile security and data access
Security and data access
Manage user access rights
Manage data reports and dashboards
Loading and backing up data
Data visualisation and dashboards
Automation and support system
Automating business processes
Project reflection with peers
Tap into industry experts
Future exploration on emerging trends
Learn with Industry Experts
Get ready to meet some of the biggest names in the business
Lapman is a Business Consultant and Salesforce Solution Architect and has been in the Salesforce ecosystem for 10+ years. He enjoys being a trusted advisor to clients to map business objectives using his extensive experience on the Salesforce platform. He’s passionate about the CRM platform and designing solutions that solve real-world challenges, as well as leading, mentoring, and enabling teams in both consulting and the Salesforce platform.
Sam is an experienced business owner and technical recruiter who has been developing, networking and building the Salesforce.com eco-system across Australia and New Zealand since 2010. At just 23 years of age, Sam set up a recruiting business dedicated to finding the best Salesforce talent in the market.
Fast forward 7 years, Sam has grown nVision Talent organically and now has offices in Sydney, Melbourne, Wellington and London. As well as running the business day to day, Sam still remains hands-on in the Salesforce market across ANZ and is dedicated to helping build the talent ecosystem for some of the most innovative companies in the world.
Ross Hutchinson leads Mason Frank’s Australia and New Zealand practice with a team of twelve dedicated Salesforce recruitment experts in their Melbourne office. Mason Frank International is the largest Salesforce specific recruiter in the world. Since 2010, they’ve worked with over 6,000 organisations in 87 countries to deliver the very best talent in the Salesforce ecosystem. With offices on four continents, they're a global Salesforce recruitment agency.
Fiona’s Salesforce journey is not what you would typically expect; studying Early Childhood Education at University, working in Aged Care and Recruitment before working in Systems Analysis. Fast Forward to 2019 and Fiona has over 10 years CRM implementation experience working with Salesforce and Microsoft Dynamics and 5 years experience in Salesforce product development. Fiona has worked across various industries across Australia and United States from Pre-Sales to Delivery to Post Implementation. Fiona is passionate about Process Improvement and User Experience and enjoys how Salesforce supports this