Our subject matter experts on this course include people like Naomi Schofield. Naomi is the ANZ Head of Strategy and Design at Tigerspike. Despite a PhD in atomic and molecular physics and background in academia, Naomi loves working in teams and solving real-world problems. As an agile consultant and analyst, Naomi has worked with NGOs, enterprise telecommunication companies, and a fair share of financial services organisations. In each case, she focused on defining success in terms of the customer and found ways to measure this success.